Quality
Policy
Quality
Objectives
International Organisation for Standardisation (ISO)
ISO has emerged from a Greek word which means Work Together or Equal. It is located in Geneva.
To harmonise standards developed by various countries so as to facilitate free flow of business all over the world.
It is an internationally agreed set of standards for the development & operation of Quality Management System (QMS).
To identify the best practices within an organisation which lead to fulfillment of customer requirement and continual improvement in business efficiency and customer satisfaction.
Helps the organisation in putting its house in order
There will be clarity in all its operation in terms of WHAT, WHY, WHO, WHEN, HOW, WHERE
Bring positive change in the work culture of an organisation
Reduces cost of operation
Can satisfy the requirement of many varied customers